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This is a fairly broad problem and could be the result of several factors. Please go through the...What do I need in order to connect to my site via FTP?
In order to connect to your website via FTP, you will need some sort of FTP client software. FTP...What does SMTP stand for?
SMTP stands for Simple Mail Transfer Protocol. This is the generally accepted protocol for...Can Anonymous FTP users move outside of the ftp directory?
No. Anonymous FTP users are restricted to your "ftp" directory located in the root of your...Does the Acceptable Use Policy apply to materials on my Anonymous FTP site?
The Acceptable Uses Policy applies to not only content on your website, but any contents...